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Without the ability to retain patients and collect strong revenue, hospitals face many financial struggles. Higher levels of patient retention are a direct impact of the good quality of the care, besides ensuring that your patients receive exceptional service and have a good overall experience when paying for that care. As such, revenue cycle management is an important part of your hospital management and an area that consumes a higher level of internal resources. Due to the stress caused by the rapid changes in the healthcare landscape and the desire to reduce the number of in-house services, many hospitals are planning to outsource their solutions to healthcare BPO companies . Given below are 5 best recommendations offered by the healthcare BPO companies to help increase patient retention. 1. Get Help to Protect The Name Of Your Brand Hospitals, just like any other organizations, have brands that patients recognize. Maintaining the trust of your patients is very impo